From today we are offering a new approach to neighbourhood policing, working with our communities to deliver the needs they identify and provide a more consistent service across the county.

This is in line with the Police and Crime Commissioner’s plan to make neighbourhood policing a priority, and in response to public opinion.
We are pledging to make local policing accessible again by providing a dedicated, named PCSO in every neighbourhood so that everyone knows who their local bobby is and how to contact them.

The 55 dedicated PCSOs will be the first point of contact for local concerns, but they will be working as part of a bigger team protecting the local and wider communities.

They will be out in their own neighbourhoods talking to parents at the school gates, going into care home and sheltered houses to residents’ concerns and attending local events that matter. If you have something to say to them they will listen.

We know we won’t get it right all the time, but we will try to ensure that the service we give is the best it can be
and promise to work with you to find the best possible solutions.

To find out who your local officer is visit our website here.

You can, of course, still contact us on the non emergency number 101 (or email or call 999 if there is a crime in progress.